Effective Date: April 5th, 2025

Introduction

Falcon Tech Services sp. z o.o. (“we,” “our,” or “us”) is committed to protecting your personal data and ensuring transparency regarding how we collect, use, store, and process it. This Privacy Policy outlines our practices in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and relevant provisions of Polish data protection law.

By accessing or using our website, you acknowledge that your personal data may be processed as described in this policy.

What Information We Collect

We may collect the following categories of personal data when you interact with our website:

  • Identification Data: such as your full name, email address, telephone number, and mailing address.
  • Technical and Device Data: including IP address, browser type, operating system, and device identifiers.
  • Usage Data: information about your interactions with the website, including pages viewed, time spent on the site, and navigation behaviour.
  • Correspondence: the content of enquiries or communications submitted through our website or email.

How We Collect Your Information

Your personal data may be collected through:

  • Direct Interaction: When you submit a contact form, subscribe to updates, or otherwise communicate with us directly.
  • Automated Collection: Through cookies, log files, and similar technologies that capture information during your visit to our website.
  • Third-Party Sources: Where permitted, we may obtain data from public registers, online platforms, or service providers.

Why We Collect and Use Personal Data

We collect and use personal data to:

  • Provide access to and maintain our website and services.
  • Respond to your enquiries or requests.
  • Send communications, updates, or marketing materials where consent has been provided.
  • Improve the performance, content, and security of our website.
  • Comply with legal and regulatory obligations.
  • Protect our legitimate interests, including fraud prevention and service optimisation.

We process personal data based on your consent, the performance of a contract, legal obligations, or our legitimate interests, depending on the context.

Data Storage and Hosting

We retain personal data only for as long as necessary to fulfil the purposes outlined above, or as required by applicable law.

Your data may be stored on secure servers located within the European Economic Area (EEA). However, in some cases, data may be transferred to external jurisdictions to ensure secure hosting and data management. In such instances, appropriate safeguards, such as Standard Contractual Clauses, are applied to ensure the continued protection of your information.

Processing and Access Controls

We process your personal data only as necessary to fulfil our service obligations. Access is strictly limited to authorised personnel who require the information for legitimate business purposes.

Where necessary, we may engage third-party service providers (e.g., for website hosting, email delivery, analytics). These providers are contractually bound to implement data protection measures equivalent to our own and may not process your data for any other purpose.

International Data Transfers

If your personal data is transferred outside the EEA, we ensure that such transfers comply with GDPR standards. Safeguards such as adequacy decisions, binding corporate rules, or EU-approved Standard Contractual Clauses are applied to maintain the security and legality of the transfer.

Your Rights Under GDPR

You have the following rights in relation to your personal data:

  • Right of access: To obtain confirmation of whether your data is being processed and request a copy.
  • Right to rectification: To request correction of inaccurate or incomplete data.
  • Right to erasure (“right to be forgotten”): To request deletion of your data under certain conditions.
  • Right to restrict processing: To request that we limit processing under specific circumstances.
  • Right to data portability: To receive your data in a structured, commonly used, and machine-readable format.
  • Right to object: To object to processing based on legitimate interests or for direct marketing.
  • Right not to be subject to automated decision-making: To not be subject to a decision based solely on automated processing, including profiling.

To exercise any of these rights, please contact us using the details provided below.

Changes to This Privacy Policy

We may amend this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Updated versions will be published on this page with a revised effective date. We encourage you to review it regularly.

Online Dispute Resolution

If you are an EU citizen, you may access the European Commission’s online dispute resolution platform for consumer-related complaints via the following link:
https://ec.europa.eu/consumers/odr

Contact Information

For questions, data access requests, or privacy-related concerns, please contact:

Company Name: Falcon Tech Services sp. z o.o.
Address: Stefana Okrzei Street, No. 1A, Apt. 10P, Warsaw, 03-715, Poland
Email: contact@falcontech-services.com
Phone: +359878968073
Company Registration Number: 522641960